HERITΛGE in co-operation with the Archaeological Museum of Mesara in Greece held the first two labs EMPATHISE & DEFINE of the AHEAD program for the Greek hub on December 20-21, 2024. AHEAD (Accessible Heritage Experience for Audience Development) is an EU-funded program that aims to give cultural heritage professionals the tools to develop audiences using innovative approaches.

The labs marked a significant milestone in capacity building and following a series of intensive seminars. They provided a safe and collaborative space for heritage professionals, artists, and audiences to co-create innovative strategies for audience engagement and development.

Aris Anagnostopoulos, HERITΛGE head of Community Engagement, shared his expertise on audience engagement, guiding participants through the process of conducting empathetic interviews with local communities and students. His insights set the stage for meaningful interactions and the development of actionable steps to connect with target audiences effectively.

The enthusiastic participation of the museum staff made this initiative truly rewarding from day one.

Lab 1, focused on “Empathize,” featured two key phases:

• Step into My Shoes – Museum Perspective, which explored the museum’s understanding of its audience.
• Step into My Shoes – Audience Perspective, which shifted the focus to how audiences perceive the museum.

 

Lab 2 “Define” focused on conducting empathetic interviews and defining the specific needs of the targeted audiences. This workshop encouraged participants to engage directly with primary school students and the local community (including parents) to gain deeper insights into their perspectives, expectations, and experiences. Through active listening and thoughtful dialogue, the lab laid the groundwork for identifying key audience needs and developing meaningful, audience-centered approaches for cultural engagement.

With primary school students and the local community (including parents) as the target groups, these labs fostered open dialogue and mutual understanding.

Through these workshops and the broader AHEAD program,HERITΛGE and its AHEAD partners strive to build and sustain meaningful relationships between archaeological sites and their audiences, fostering connections rooted in empathy and shared experiences.

These labs are just the beginning of a six-lab series designed to transform how cultural heritage professionals engage with their communities. Stay tuned for more exciting developments in the months ahead!