Susan Madon

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Susan Madon, MBA, CFRE is the CEO and founder of Minerva Nonprofit Management Consulting, a generalist firm which helps small to mid-sized nonprofits gain the resources, they need to ensure stability. She focuses on arts, cultural and educational organizations all around the world. Key clients include American Friends of M+ Museum in Hong Kong, The Sheen Center for Arts and Culture, Cezanne 2026 (City of Aix-en-Provence) and Social Creatives (Singapore). From 2009-2016, Susan lived in Hong Kong where she served as Executive Director of the Hong Kong and South China Office of Global Strategic and Global Initiatives of the University of Southern California during the university’s record setting $6B capital campaign. Prior to forming Minerva, she was Vice President of External Relations at the French Institute-Alliance Française in New York, where she led member outreach for a 6,000-member base. Earlier, she served as Director of Educational Development, for the Archdiocese of New York where she was chief advancement consultant to primary and secondary schools spanning 10 regions. She was also Director of Marketing, Public Relations, and Membership at The Berkshire Museum and a Regional Director for the American Heart Association. Susan holds an M.B.A. from Columbia University, a B.A. in Theatre from Jacksonville University and maintains the Certified Fundraising Executive (CFRE) designation. She has just begun the master’s program in Museum Studies at Harvard University. She is a member of the board of The Association of Fundraising Professionals, NYC Chapter where she is the co-chair of the Committee on Directorship and serves on The Government Relations and Ethics Committee and as a mentor. She is also on the board of Champions for Quality Education. She is the author of a suspense novel on fundraising best practices entitled, “The Disappearing Donor” and serves on the faculty of Indiana University’s Lilly Family School of Philanthropy where she teaches Principles and Techniques of Fundraising and Donor Stewardship.