Describe your organization and the unique work that it is doing. Who and what are affected by the work? How does/will the work impact people’s lives

First and foremost, I’m affiliated to the Institute of National Museums of Rwanda (INMR), a government entity that was founded in 1989. The Institute is home to eight (8) museums across the country.

Our MISSION: To collect, preserve, research, and present Rwandese past and present cultural and natural national heritage.
VISION: To provide museums and heritage sites around the country with a platform for educating and exposing Rwandan Cultural and Natural richness.

The Project: NYANZA CULTURAL TRAILS
INMR is currently involved in promoting cultural tourism in the country with a pilot project in Nyanza District, Southern province of Rwanda. The cultural trails, dubbed “Nyanza Cultural Trails” are unique in Rwanda as they are circular in nature and connect a variety of historical (heritage sites, museums) & natural landmarks (wetlands, green hills) in the ancient capital of Rwandan Kingdom.
This development is a joint initiative between the Institute of National Museums of Rwanda (INMR) and Eco-Emploi program of GIZ, supported by Senior Expert Services (SES) from Germany. The project aims at diversifying tourism in Rwanda and adding more touristic value to Nyanza as a Destination Managed Area (DMA) and not just a transit hub.

Why circular trails:

• They are economically viable & connected to a variety of tourism businesses and attractive locations with splendid panoramic views
• The hikers visit for pleasure & stay for more days, getting authentic experiences in Rwanda
• These are premium certified routes with good security & in good condition.

THE ROYAL TRAIL
The ‘Royal Trail’ is a cultural route at the European premium level with maximum variety. The trail is a unique, outstanding 10 km route which offers hikers experience in a compact manner; combining history, culture and Rwandan rural life. 10% of the paths in the urban areas of Nyanza are on asphalt, 30% of the route is path and 60% of the route is on pleasant dirt roads. The Royal Trail connects Nyanza with the sites of the historic Rwandan royalty in the surrounding area.
Cultural history: The former Royal Palace-now the “Home-Grown Solutions Museum” built in 1959 by King Mutara III Rudahigwa and the Kings’ Palace Museum built in 1932 are some of the outstanding landmarks along the trail. The replicas of the ancient historical royal palace, the traditional royal cows “Inyambo”, the Mausoleum of the Kings of Rwanda, Christ-Church built by Belgium missionaries in 1935, all offer a unique taste to hikers.
Cultural landscape: Visitors experience the authentic Rwandan town, village and country life with different houses, agriculture and livestock. They also see the centre of Nyanza with a market and the African Art Museum.
Cultural ambience: Some houses are painted with traditional ornaments. This cultural beautification of the facades is great attraction for tourists.
Nature: There are two lakes, wetlands numerous stunning viewpoints.

THE BIG-VIEW TRAIL
The ‘Big View’ trail is an 8km long trail that leads to Remera hill from Nyanza District. It extends the experience of the premium trails in Nyanza with impressive views from the hill over the surrounding countryside. The trail leads around the top of the hill and hikers can enjoy a 360-degree panoramic view over more than 50 km. For the first kilometre, the route runs parallel to the Royal Trail, however, at the beautiful Nyamagana Lake, the Big View Trail branches off to the right and leads to the mountain community path between houses and agricultural land. The ascent of about 100m leads hikers through a small forest.
Both the two trails (Royal & Big-view) were launched and certified as premium trails by the president of German Hiking Institute on 3rd/12/2019.
The project is directed towards community empowerment in social-economic welfare. Local communities and investors are mobilized and trained to tap fully into tourism related products that attracts the hikers. The economic impact to this benefits directly the local people in the District, especially the service providers.

Tell us of the project that has benefited from the training from you received from us? Why was the project important? Was there something unusual or surprising about the execution of this project?

BOOK PROJECT: Heritage Sites Documentation
After completion of my M.A in Heritage Management at University of Kent/Athens University of Economics and Business (AUEB) in 2016/2017, as a Heritage Sites Manager at INMR, myself, together with colleagues from the Research and Publication unit embarked on country wide research survey on different sites (cultural & natural). We managed to identify and document over 150 heritage sites into a book entitled, “RWANDA: AMATEKA Y’AHANTU NDANGAMURAGE” literally meaning; “RWANDA: THE HISTORY OF HERITAGE PLACES”
This book is written in Kinyarwanda but not yet either printed or published due to limited resources with reference to the quality of what was to be printed. Besides this hiccup, we also hope to translate and print the book into three languages; Kinyarwanda, English, and French.
The project is very important in that the identification and documentation of these heritage places was the first step towards the management and conservation planning processes. Secondly, it has led to the diversification of tourism products in the country with more emphasis on cultural tourism. Local entrepreneurs, especially tour operators have tapped into this, and have prospered. Many public and private institutions in Rwanda with tourism aspect in their action plans have got particular interests in promoting these heritage places through cultural tourism.
With the expertise gained from my master’s degree at Kent/AUEB, the project was no surprise to me because I was fully equipped to let no stone unturned in managing and planning for heritage sites in Rwanda. Rwanda is home to more than 500 heritage sites and I believe with time and given the resources, they will all be identified and documented.

Has your organization worked on any other projects that are innovative, globally significant and can be replicated in a local market?

Yes, INMR has worked and is still working on various projects;

• Richard Kandt Trail Mobile application: This application brings together over 15 heritage sites with a historical bond to Richard Kandt, the first colonial resident in Rwanda. It is a tour guide application that is used by tourists in the country
• Southern heritage corridor web map: This also captures outstanding heritage sites in the Southern province of Rwanda. The web map too, is to offer tour guidance towards these attractive landmarks.
• Site excavations at Rubengera: This was formerly the Royal residence of King Kigeli IV Rwabugiri (1874-1895). The excavation was a success with outstanding finds; the three traditional pots that were used then for rituals during war expeditions. Besides the excavations at the site, the long term project is to have the site fully restored.
• QR Codes project: This is specifically to be designed for heritage sites by adding links and useful information to enhance the visitor experience of the sites. QR codes (square barcode links that take the user to a website) will be added to the interpretive panels. These links will direct the visitor to extra material that would otherwise not be available at the sites, like videos or other media. Most of the media will already be available on INMR’s social media– videos of dancers or other traditional practices, etc. This project will enhance the information presented at the sites, demonstrate the various uses of ICT in African heritage, and show that the trails are truly Quality Trails.

What are the global issues that your project addresses (eg.., fighting climate change, preserving heritage and culture, promoting local participation)?

Two things involved;

• Preserving heritage and culture
• Promoting local participation and tourism in general.

The cultural trails in Nyanza are a boost to already-established tourism products in place. Local communities living along these trails are mentored into CBTE’S (Community Based Tourism Enterprises) and trained to be innovative and creative in tourism related products. All this, is to bring closer the communities in a transformed version as partners.
Local investors are mobilised to set up business that attracts hikers along the trails.

The workshop on “Project Management for Heritage Managers” took place from 09 to 11 December 2020.  

11 heritage managers from Africa (Rwanda, Gambia, Kenya) and Europe (Finland, Greece, UK) have been trained in project management techniques for running a successful project from inception, through the planning and implementation phases to closure. Through exercises and group work participants understood how to make sure they get their project completed on time, to the quality desired, and within budget, by proper planning and tight control. By the end of this training participants have learnt all the skills necessary to become a well-organized project manager.

The workshop was conducted by Tim Healing, who has over thirty years’ experience working as a project manager and has a professional background in project management, community and NGO development. He specializes in the coordination and support of cultural heritage and community based social action projects in the Middle East, North Africa and Central Asian regions. 

Building the ground for the future of community engagement

Why is the relationship between institutions and communities a fundamental one? How can institutions successfully develop participatory initiatives of community engagement? At our online roundtable “Museums, Cultural Organizations and Community Engagement”, which took place on Saturday 5 December 2020, 8 academics and practitioners with long experience in working with communities around the world, shared their projects and thoughts with a large audience from Greece and abroad, highlighting strong parallels, as well as unique differences that arise in community engagement practices in global and local contexts.

Eleni Stefanou

“Theory and practice worldwide is now moving beyond the logic of outreach from the institution to the public, and turns its scope to increased participation of social groups and local communities in the design and implementation of exhibition practices and cultural heritage strategies.”

Eleni Stefanou, Archaeologist-Museologist, Hellenic Open University, MSc Management of Cultural Organizations, HERITΛGE Public, opened the digital discussion with a welcome speech, highlighting the importance of seeking local answers to the global and timely question of working for or with the public, in relation to our ethical responsibility as culture and heritage professionals towards the people directly implicated in our projects.

Marlen Mouliou

Marlen Mouliou, Museologist and Assistant Professor at the National and Kapodistrian University of Athens, was the first to discuss about community engagement, underlining the importance of connecting and creating a digital community around Museums.

See more here.

Rolf Hapel

Rolf Hapel, Affiliate Instructor at the Information School of the University of Washington and former director of Citizens’ Services and Libraries and City Librarian in Aarhus Library, provided significant insight on how to build communities at Public Libraries.

See more here.

Elgidius B. Ichumbaki

Elgidius B.  Ichumbaki, Lecturer at the Department of Archaeology and Heritage Studies of the University of Dar es Salaam, described the role of heritage institutions in fostering community engagements in Tanzania.

See more here.

Lejla Hadzic

Through the example of Cultural Heritage without Borders Albania, Lejla Hadzic suggests that conservation practices should be inclusive, empowering and equitable processes of encounter for everyone, in order to restore and build relations.

See more here.

Gai Jorayev

Gai Jorayev, Research Associate, Institute of Archaeology, University College London, explained how to grow influence of the digital platforms and improve connectivity to achieve higher levels of community engagement.

See more here.

Aris Anagnostopoulos

Aris Anagnostopoulos, Honorary Lecturer University of Kent and HERITΛGE Public Director, was moderating the discussion, feeding the conversation with his valuable input and  participants’ questions.

See the general discussion here.

Andrea Witcomb

Professor Andrea Witcomb, Faculty of Arts, Deakin University, Melbourne, gave an inspiring closing speech and provided strategies for inclusion, asking us to think about how we represent communities in our museums. 

Listen to the closing speech here.

The Heritage Management Organization (HERITΛGE) organized a 3-day intensive online workshop from 2 to 4 October 2020 on “Introduction to Heritage Interpretation for Site Managers”. 

10 heritage managers from Nepal, Iran, Turkey, Tunisia, Gambia, Greece and Italy have been trained in heritage interpretation, making visitors’ experience meaningful and unforgettable. Through interactive exercises, group work, presentations and discussions, participants learned how to turn phenomena into experiences, provoke resonance in visitors of heritage sites, offer paths to deeper meaning and foster respect for all heritage, as well as how to give and receive feedback to and from their peers. 

The workshop was conducted by Valya Stergioti, a freelance interpretive trainer and planner. She has more than 20 years of experience in organizing and implementing interpretive workshops about heritage for adults and children. She works in collaboration with different NGOs and other institutions all over Greece and has more than 10 years’ experience in adult training.

Denkraum: Sustainable Cities & Good Life, occurred in Athens from 6th of 9th of October organised by BMW Foundation Herbert Quandt &  Impact Hub, in collaboration with Impact Hub Athens, Impact Hub Madrid & Amsterdam.

Combining digital & physical presence and together with distinct voices, Impact Hub Athens assembled a network of mindful individuals to co-inspire solutions for the current challenges in the domains of electric mobility, waste management, green infrastructure and zero emissions, investments in sustainability and resiliency in culture and built heritage.

Spaces of the City Fabric from the Heritage Management Organization

Athens City centre, especially after the multiple crises of the past few decades contains many derelict buildings, representing an architectural style that is unique in Greece. The Heritage Management Organization, owner of this challenge, represented by Evangelos Kyriakidis and Ioannis Trohopoulos, the discussion facilitators, directed thinking towards awareness of the issue and solutions for the use and financial development of derelict cultural heritage buildings in Athens.

The deep dive and discussion proposed the creation of a registry of buildings and their potential uses, dissemination of information about them at the local level, and working together with local agents in the decision-making process for the buildings’ restoration and development.

Denkraum is a series of events organized by the BMW Herbert Quandt Foundation that first happened in 2016 in Munich. It strives to be a forum where influential local leaders are not only called to reflect upon modern challenges but also to propose realistic solutions and finally have an impact in creating a sustainable future for their communities. The Foundation cooperates with Impact Hub in several places in Brazil, Africa and Europe. The 2020 series, titled “Good Life & Sustainable Cities”, includes hybrid (virtual and live) events in Munich, Amsterdam, Athens and Madrid. The Athens-based event took place during the first week of October.

Read the full report here.

The Heritage Management Organization (HERITΛGE) in collaboration with the British Council’s Cultural Protection Fund in partnership with the Department for Digital, Culture, Media and Sport organized a 8-day workshop, with 11 meetings in total, to train 22 heritage managers of British Council staff and collaborative network in heritage management; engaging of local communities; heritage, risk and climate change; disaster management. The online workshop on “Heritage Management” took place 5 – 20 October, 2020. Distinguished in their field professionals and academics conducted the various specialist courses.

Course 1
Dr Evangelos Kyriakidis, fsa, Senior Lecturer in Aegean Prehistory at University of Kent, Canterbury and Director of HERITΛGE.

Introduction to Heritage Management

In this short workshop we go through the main element of what we manage: heritage values. Heritage values for the same piece of heritage are fluid, they change from person to person and through time, so much so that it is hard to talk about communal values, or shared values. We look at the main ways that values are constructed or are changing and we explore a little more the values of a piece of heritage we care about.

In the second part of the workshop we discuss outstanding universal values. This is a UNESCO introduced concept that can be very useful for any piece of heritage. Through this part of the workshop we aim to give confidence to heritage managers so that they understand the importance, the relevance and the functionality of the heritage they manage for the benefit of their constituencies. The relevance of the values of their heritage is a very important concept that can be liberating for heritage managers, not only in that they will quickly understand the ways to discuss their own heritage, but also ways to promote it and engage with multiple stakeholders in the management of local heritage.

Course 2
Dr Aris Anagnostopoulos, Honorary Lecturer at University of Kent and Public Director at HERITΛGE.
Dr Lena Stefanou, Cultural Organizations Management MSc at Hellenic Open University and Public Officer at HERITΛGE.

Community Engagement

Community engagement gradually becomes a mainstay in the public programs of heritage institutions worldwide. A variety of methods and good practices have been developed to successfully engage the bewildering variety of communities and publics that such institutions address. Still, the uncritical application of “toolkits” for effective engagement is perhaps not the ethically appropriate way to incorporate cultural difference in the field. In this online program, we aim to develop a different approach to community engagement, that is based on social (and art) research with community-led initiatives. Research-led practice can lead to collaborative design and collaborative actions that are better suited to the cultural and social particularities of each milieu and each specific group or community and its relation to others. This course draws from our long experience with community engagement through heritage and will discuss several examples from our own and other work.

During the course, participants will familiarize themselves with the context of community engagement through heritage, will discuss methodologies based on ethnography and oral history and will engage in practical exercises. The duration of the online course is three days, with six meetings in total, and enough time to complete assignments in between online meetings.

Course 3
Dr Peter Brimblecombe, Distinguished Research Chair Professor at Department of Marine Environment and Engineering, National Sun Yat-Sen University, Kaohsiung, Taiwan. Aerosol Science Research Center, National Sun Yat-Sen University, Kaohsiung, Taiwan.
Adjunct Professor at School of Energy and Environment, City University of Hong Kong. Emeritus Professor at School of Environmental Sciences University of East Anglia Norwich, UK.

Climate Change, Heritage and Risk

This course seeks to introduction students to the way in which weather, air pollution and climate change can affect our tangible heritage. It will distinguish the normal effects of weathering from those imposed by a changing climate or shifts that occur through air pollutant management. A sense of scale is important, so it is necessary to consider the individual materials that constitute heritage and the way the physical effects of weathering or corrosion and blackening by pollutants affects the artistic and evidential value; through to likely impacts on sites and the landscape that surrounds them. Climate change may particularly affect the context of heritage and the way visitors experience it. In a changing world, careful maintenance, stakeholder engagement and strategic planning become ever more important.

Course 4
Dr Rohit Jigyasu, Project Manager, Urban Heritage, Climate Change & Disaster Risk Management, Programme Unit
(2018-2020) at ICCROM and Vice President (2017-2020) of ICOMOS.

Disaster Management

Cultural heritage is increasingly vulnerable to disasters caused by natural and human induced hazards such as earthquakes, floods, fires, terrorism, looting etc. Climate Change has further exacerbated the frequency and intensity of disasters. Therefore, it is important to build the capacity of heritage institutions as well as well those who support disaster response and recovery so that they can take adequate decisions for pre-disaster mitigation and preparedness,
emergency response and post disaster recovery. This also requires understanding of the methodology for undertaking a multi-hazard risk assessment for prioritizing various actions.

Moreover, it is crucial to identify various stakeholders and ensure better coordination between heritage and disaster risk management sectors. The workshop aimed at raising awareness of the participants on the key principles and methodologies for managing disaster risks of cultural heritage sites and institutions.